tk77's Privacy Policy
Your personal information is completely safe with us. Learn clearly how tk77 collects, uses, and protects your data.
Your Privacy Is Our Priority
Welcome to tk77. This privacy policy explains what personal information is collected from you while using the tk77 platform, how that information is used, who it may be shared with, and what steps we take to protect your data.
By using our platform, you are considered to have given your consent to the terms described in this policy. If you do not agree with this policy, please refrain from using our services and contact us for assistance.
As a secure and reliable online gaming platform, tk77 uses SSL encryption and modern data protection methods to ensure the highest level of security for your information.
Data Protection
All your personal and financial information is stored with full security through SSL encryption and modern security technology.
Transparent Policy
We clearly state what information is collected and why. There are no hidden agendas — our policy is completely transparent and easy to understand.
Your Control
You have the right to view, correct, and delete your own information. We always respect your requests.
Types of Information Collected
tk77 collects the following types of information in order to provide you with a secure and personalised experience.
1.1 Identity Information
When you open an account on the tk77 platform, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- Current address (where applicable)
- National ID or passport number (for identity verification)
- Username and password (securely encrypted)
1.2 Financial Information
We collect financial information to process transactions and handle payments. tk77 supports Bangladesh's trusted payment methods — bKash, Nagad, Rocket, and bank transfer. Information collected in this regard includes:
- Mobile banking account details (bKash / Nagad / Rocket)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction reference numbers
1.3 Activity and Usage Information
When you use our platform, certain information is automatically recorded:
- IP address and device type
- Browser and operating system information
- Login time and session details
- Page visit history and click patterns
- Game play history and preferences
Important: tk77 never stores full payment card numbers or CVV codes. All sensitive financial information is protected with internationally standard encryption.
How Information Is Collected
We collect information in the following ways:
2.1 Information Provided Directly
You provide information directly when you fill in a registration form, make a deposit or withdrawal, contact customer support, or update your account settings. This information is given entirely at your own discretion and is essential for providing our services.
2.2 Automatically Collected Information
Some information is collected automatically through our server logs, cookies, and similar technologies — such as your IP address, browser type, and details of pages visited. This information is used to improve the site's performance and ensure security.
2.3 Information Collected via Third Parties
For the purpose of identity verification and fraud prevention, we may in certain cases verify information through trusted third-party services. Only the minimum necessary information is used in such cases.
Purpose of Using Information
tk77 uses collected information only for the following legitimate purposes:
3.1 Account Management and Identity Verification
Information is used to keep your account secure, confirm your identity, and prevent unauthorised access. Age verification is very important to us, as tk77 is for users aged 21 and above only.
3.2 Payment Processing
Information is used to complete deposit and withdrawal transactions and to maintain records of financial transactions.
3.3 Customer Support
Information is used to resolve your issues quickly through our 24/7 live chat and email support, and to verify your account history.
3.4 Platform Improvement and Personalisation
By analysing your gaming preferences and usage patterns, we work to make your experience more enjoyable. This includes adding new features and improving existing services.
3.5 Security and Fraud Prevention
Information is used to detect unusual activity, prevent fraud and money laundering, and maintain platform security.
3.6 Communication
Your provided contact information is used to send you important account-related notifications, security alerts, and updates about policy changes.
What we do not do: Your information is never sold to third parties and is never used for irrelevant advertising.
Sharing and Disclosure of Information
tk77 does not sell your personal information to third parties. However, some information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with trusted service providers for payment processing, identity verification, and maintenance of technical infrastructure. These partners are obliged to use the information according to our instructions and may not use it for their own purposes.
4.2 Legal Obligations
Information may be disclosed in accordance with the law in response to court orders, legal processes, or legitimate requests from regulatory authorities. In such cases, we provide only the information that is legally required.
4.3 Fraud Prevention
Information may be shared with relevant authorities where needed to assist in legitimate investigations of money laundering or financial fraud.
4.4 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity. If such a change occurs, we will notify you in advance and this privacy policy will continue to apply.
Cookies and Tracking Technology
The tk77 platform uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us recognise you on your next visit.
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and operating the platform's core functions. They cannot be disabled, but they do not contain any personally identifiable information.
5.2 Functional Cookies
These cookies are used to remember your language preferences, display settings, and other personalised choices.
5.3 Analytics Cookies
Anonymous data is collected to understand how users are using our platform. This information is used to improve the user experience.
Most browsers provide the ability to manage cookies. You can delete or disable cookies from your browser settings. However, disabling certain cookies may limit some platform functionality.
Data Protection Methods
tk77 has implemented industry-standard security measures to protect your information. We believe that building a secure and reliable platform is our core responsibility.
- SSL Encryption: All data transmission between our site and your browser is encrypted using TLS/SSL technology.
- Password Hashing: Your password is never stored directly — it is secured using a strong cryptographic hash algorithm.
- Firewall and Access Controls: Only authorised staff can access specific data, and their activity is regularly monitored.
- Security Testing: Our systems undergo regular security assessments so that any vulnerabilities can be identified and resolved quickly.
- Data Backup: All important information is regularly backed up in a secure location.
In the event of an incident: If a data breach occurs, we will notify affected users as quickly as possible and advise them on the necessary protective measures to take.
Data Retention Period
We retain your information only for as long as it is necessary.
7.1 Active Accounts
While your account is active, we retain all your information. This helps us provide you with uninterrupted service and maintain your account history.
7.2 After Account Closure
Even after an account is closed, records of financial transactions and identity verification information may be retained for a specified period for legal purposes. Once that period expires, the information is securely deleted.
7.3 Backup Data
Information may be retained additionally in system backups for a period of time, but it is not actively used and is automatically deleted after a set period.
Your Rights
As a tk77 user, you have the following rights over your own information:
Right to Access Information
You may request a copy of your personal information held by us at any time. We will fulfil your request within a reasonable timeframe.
Right to Correct Information
If any information in your profile is incorrect or incomplete, you may request that it be corrected. We will rectify errors promptly.
Right to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to the processing of your data for specific purposes. For marketing communications, you may opt out at any time.
To exercise these rights, please contact our customer support team. We will verify your request and take the necessary action promptly.
Minor Protection
tk77 strictly provides services only to those aged 21 or above. We do not collect information from minors, and they are not permitted to participate in our services.
Age is verified at the time of registration. If any account holder is found to be under 21, that account will be immediately closed and all associated data will be securely deleted.
If you believe a minor is using our platform, please notify our support team.
Policy Changes
tk77 reserves the right to update this privacy policy as needed. We will notify you of any significant changes via email or an in-platform notice before they take effect.
Continuing to use the platform after any changes will be considered as your acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.
The "Last Updated" date shown at the top of the page indicates when the most recent change was made. If you would like a copy of a previous version, please contact our support team.
Contact & Support
If you have any questions or concerns about this privacy policy, or if you have a request regarding your data, please contact our customer support team.
Live Chat Support
Available 24/7 — in Bengali and English
Email Support
Language
Support is available in both Bengali and English
tk77 is always committed to protecting your privacy.
Our support team aims to resolve any privacy-related concerns you may have as quickly as possible. We are always vigilant in safeguarding your information.